DELIVERY & RETURNS
Shipping costs within the Netherlands: € 4
Shipping within EU: € 7.50
Shipping outside the EU: € 11,50
Register your return by emailing firstname.lastname@example.org with the subject ‘Return order number # …’
Optional: indicate your reason for return, this allows us to better analyze why packages come back.
- Within 14 days of purchase
- Product is unused, should not be washed
- Purchased in original packaging
- The product must be complete
- You will receive your money back 1 week after receipt of the returned product, provided it meets the above requirements
The costs for returning are for your own account.
Costs within the Netherlands:
PostNL – Parcel shipping: € 6.75
PostNL – Letterbox package: € 4.00
DHL – Parcel shipping: € 5.75
The costs for returning from abroad are for your own account.
Deliver parcel at the desired service point
We are not responsible for lost packages.
Therefore, keep your Track & Trace code for your own administration.